FAQs

Frequently Asked Questions

Everything you need to know about platform extensibility and how Legato turns users into platform creators

What kind of users can create with Legato?

Legato is designed for business users, internal teams, and tech partners - regardless of their technical background. Anyone can create functionalities, apps, workflows, or agents using Legato’s chat-based, no-code interfaces - no engineering support required.

Does Legato require developer resources to implement or maintain?

Legato is fully self-contained and built to minimize ongoing developer involvement. Legato is white-labeled, and once embedded, it operates independently of your core engineering team, allowing users to build and ship without touching your roadmap or requiring integration lift. Maintenance and scaling are handled by Legato’s backend, with full visibility and control remaining on your side.

How is Legato different from low-code/no-code tools or PS teams?

Most low-code tools - whether iPaaS platforms, workflow automation suites, or commercial app builders - are limited by rigid, drag-and-drop interfaces, predefined templates, and simple trigger-action flows that don’t fit every user or use case. Legato delivers a fundamentally different experience: an intuitive, chat-based interface that any user can master; the ability to create complete end-to-end functionality, tools, and AI agents; openness to any use case beyond fixed templates; and native embedding within your platform to ensure correctness, quality, governance, visibility, maintenance, and data control. The result is a limitless, platform-native creation layer that keeps extensibility a core part of your product rather than an external add-on.

Can Legato be embedded natively in my platform?

Yes. Legato is designed to be white-labeled and natively embedded into your platform’s UI and marketplace. It becomes a seamless part of your product experience, reinforcing your brand while enabling extensibility without the overhead of building and maintaining it in-house.

What can users actually create with Legato?

Users and partners can create feature-rich tools, workflows, integrations, and even autonomous agents - tailored to their specific needs. From a custom approval process to a multi-step data sync, Legato supports a wide range of internal and external use cases, all built directly within your product environment.

How does Legato support our partner ecosystem?

Legato turns partners into creators. Instead of relying on your team for integrations or edge-case solutions, partners can design and publish their own apps, tools, and flows—driving faster onboarding, unlocking new revenue opportunities for both sides, and expanding your marketplace. With the ability to build reusable components and verticalized, industry-specific solutions, partners can scale their offerings, increase recurring revenue, and deliver more value to your shared customers while reducing PS dependency.

Can Legato integrate with our existing marketplace?

Absolutely. Legato can push user-created tools and agents directly into your marketplace, complete with metadata, permissions, and versioning. Whether your marketplace is public, partner-specific, or internal, Legato helps populate it with high-quality, self-serve extensions that expand your offering, without adding to your backlog.

How does Legato ensure user-created extensions actually work?

Behind every creator there is Legato’s “virtual crew” - a set of AI agents that act as product managers and QA testers. They help validate requirements, auto-generate tests, and enforce policies before deployment. This ensures every extension, regardless of who builds it, meets your technical, functional, and security standards.

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